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FAQ's

How do I make an appointment?

You can book an appointment by calling our friendly reception team. Melissa or Nicole will briefly discuss the following with you;

  • some general information about what is bringing you to our service. This helps us to ensure we are matching your child with the most appropriate psychologist. 

  • your child's details (name, date of birth)

  • fees and Medicare rebates (where applicable) 

  • any specific preferences you may have eg. clinic location, days and/or times 

If our reception team are attending to other clients, please leave a voicemail message and they will call you back as soon as possible.

What should I expect at my first psychology visit?

At Bloom Child Psychology, we schedule an initial consultation for parents/caregivers with the psychologist that will be seeing your child. This gives you an opportunity to have an open discussion with the treating psychologist about your current concerns as well as any relevant background history. After making this appointment, you will be sent a confirmation email outlining the details of your appointment and information regarding fees and rebates. This email will also contain a background information form that we ask you to complete and return prior to your first appointment. 

 

During your first appointment the psychologist will go through some paperwork with you, discussing confidentiality and consent as well details of your child's Mental Health Care Plan (if applicable). The remainder of the session will be spent discussing and developing an understanding of the issues and concerns that have brought you to our service. Relevant background history will also be explored, including obtaining information about your family, social relationships and any previous intervention that your child may have had.

How long are the appointments?

Sessions at Bloom Child Psychology are approximately 50 minutes.

Can I make an appointment with a psychologist without a referral?

Yes. You do not need a referral to access our services, however, a referral/Mental Health Care Plan is required if you wish to claim a Medicare rebate.

 

What is a Mental Health Care Plan and where can I obtain one?

A Mental Health Care Plan enables a client to claim a Medicare rebate for a maximum of 10 individual sessions per calendar year. The rebate is $126.50 (for a clinical psychologist) and $86.15 (for a general psychologist).

 

You will need to make an appointment with your GP, psychiatrist or Paediatrician to discuss the option of a Mental Health Care Plan under the Better Access to Mental Health Initiative. There are certain criteria that they will assess to determine your eligibility for a Mental Health Care Plan.

Can I claim a rebate through my private health insurance?

Please contact your private health insurance fund to clarify what your policy covers. Clients with private health insurance will pay for the session at the time of the consultation, and then process the receipt directly with their private health insurance to claim the rebate. Please note: you cannot claim the Medicare gap fee from your private health insurance. Rebates can only be claimed from either your health insurance or Medicare.